One cycle, from carrier statement to agent payout.
The new five-step commission cycle in PulseConnect, refreshed dashboards, downline View As and first-login registration in Pulse360. All live now, with what ships next.
Release
October 2026
Products
PulseConnect · Pulse360
Status
Live in production
Prepared by
Pulse Point Technologies
At a glanceWhat's in this release
Everything below is live in production. The commission cycle is the centerpiece; the rest makes the dashboards clearer and the agent portal easier to run.
PulseConnect
Accounting Command Center. A five-step commission cycle: Import, Match & Post, Reconciliation, Push Payouts, Report & Close.
Payments are staged in Reconciliation, paid in Push Payouts, and closed out in Report & Close.
Overpayments go on hold until someone approves them.
Payee amounts can be deferred to the next period.
Transactions are allocated to periods; possible duplicates are flagged.
Excess premium on every case, with Contracted and Adjusted Excess columns.
Every step has an audit log.
Dashboards: updated colors; Just in Time KPIs hide when empty; All Marketers option on the Sales Dashboard Agents tab.
Carrier Plan Premium: fixed $0 premiums on every line of business except Life.
Email templates: 19 new application merge fields.
Client and household management: point-in-time Financial Profile & Suitability snapshots, household assets split by liquidity, and an Inforce Values tab.
Asset-based LTC fields added.
Pulse360
All instances
Downline View As. A searchable picker lets agency leaders view the portal as any agent in their downline. "All business" now covers the whole downline.
Pending Business. Requirements show their additional comment and exam appointment date.
Look and feel. The PulsePoint icon appears in browser tabs; the top-bar AI button shows the Kyra logo.
Pulse360
Agent Registration. A three-step first-login wizard: Welcome, Agreement, Profile. Agents accept the portal agreement and confirm their profile before they use the portal.
Coming next sprint
Document management. The largest build: schema changes, and every upload screen moves to the new approach.
Carrier Plan Resolution, once document management is complete.
UI. Phone and SSN formatting.
Requirements. Outstanding separated from completed.
Pulse360. Contracting Request form; SAML changes (PulseAuth side already done).
PulseConnect. Agent Viewable option on notes and opportunity notes.
Fixes. Comp Rules on the organization contact page; Void and Edit for Comp Rules.
PulseConnect · Accounting Command CenterA guided cycle, start to finish
Nothing is paid from the reconciliation screen anymore. You stage payments in Step 3, pay them in Step 4, and close the cycle in Step 5.
Step 1
Import
Unchanged
›
Step 2
Match & Post
Unchanged
›
Step 3
Reconciliation
Changed
›
Step 4
Push Payouts
New
›
Step 5
Report & Close
New
Accounting Dashboard. The Commission Cycle strip counts batches at each step. Batches Overview lists every batch with its stage, whether it balances, its status, and a single button that takes you to the next step.
Step 3 · ReconciliationStage payments, see what is ready
Each batch card shows Push Readiness: how many payees and cases are ready, and why the rest are not. Reasons: no statement premium, period on hold, missing contracted FYC, needs approval, or no TopLine or Payor.
A payee with nothing to pay shows Nothing to pay and holds nothing up.
Close Batch takes you to Report & Close. It works only once every payee is paid, deferred, or has nothing to pay.
→ Pay on the period grid opens the payment form; its button now reads Push to Payouts Step. The payment is staged for Step 4, not recorded.
Staged payments show a Staged pill with an Unstage option. If a rate, statement premium, split, payout or excess premium changes afterward, affected payments return to Reconciliation and you are told how many.
Batches with Push Readiness. The Corebridge batch shows 8 payees and 2 cases not ready, with the reasons spelled out. Above it, a case's distribution rows show a disabled → Pay and a Pay next period link until the case is ready.
Step 3 · ReconciliationExcess premium and the payee table
Excess Prem.
A new Excess Prem. figure sits on each case, next to Annualized Premium.
On Life cases with Autocalculate Premiums on, it is (1035 + Annualized) − (Target + non-commissionable plan fee), never below zero.
Type a value to override the calculation. Clear it to return to the calculation.
Recalculation updates the case in place, without reloading the page.
Payee table
New Contracted Excess and Adjusted Excess columns, with totals. Editable when Enable Editing is on.
The "FYC Rates" group is renamed Rates.
Setting a payee to Paid while a balance remains shows a message instead of opening the payment form.
Removed: the Pay button and statement premium batch dropdown on the payee table, and the View Commission Payee Report link and payout summary cards. Marketer Analytics is unchanged.
Payee table with the new Rates group. Contracted FYC, Adjusted FYC, Contracted Excess and Adjusted Excess sit together, each with totals. Payments are made from the period grid below.
Step 3 · ReconciliationOverpayments hold for approval. Amounts can move forward.
Additional payment on a paid period. A reason is required; the payment goes on Hold for approval.
Overpayments go on hold
Paying more than the expected amount requires a reason and puts the payment On hold.
Anyone with approval rights can approve or reject it from the hold bar above the period. Administrators and managers may approve their own.
Rejecting a hold stages the payment again at the expected amount.
On a period that is already paid, Unlock and Pay stages an additional payment. It always needs a reason and approval.
On Hold for Approval. Expected $0.00, adjusted $500.00, delta +$500.00, with the reason, who staged it and when. Period Status reads Hold.
Defer to the next period
Pay next period defers a payee's amount, creating the next period if needed. The period shows "Deferred to P2" and the next period shows the carried amount.
Deferrals can be undone.
Step 3 · ReconciliationTransactions land in the right period
A Transaction Allocation table sits at the top of each case's periods: date, type, premium, rate and commission for every transaction on the policy.
Allocate each one to a period, or to a new period, to record which statement paid for which period.
A warning appears when a period's statement premium does not match its allocated transactions.
Possible duplicates are flagged: same policy, type, premium, rate and commission within 15 days. Not a duplicate clears the flag permanently.
Add Bonus posts a bonus transaction into the batch you are working in.
A new Period Status row: Active, Complete, Complete + Bonus Received, or Hold. A period locks as Complete once every payee is paid or deferred.
Two possible duplicates. Same premium, rate and commission two days apart. One is allocated to P1, one is Unallocated; each carries Not a duplicate.
Allocated and ready to stage. The transaction is allocated to P1 (highlighted); each payee in the distributions has → Pay and Pay next period.
Staged payments are grouped by batch, then policy.
Totals for Ready to Push, On Hold, Deferred to Next Period, Already Pushed, and your selection. Filter by status, batch, carrier and payee type.
Select rows or whole batches and choose Pay with a payment date (today by default). Each payment is recorded exactly as staged.
Approve or reject held payments here. Defer a staged payment, or return it to Reconciliation.
Reverse a paid payment, with a reason, if you have accounting edit rights.
A batch that does not balance shows a Not balanced warning but can still be paid. Paid rows stay listed until the batch closes. Export to CSV.
One payment waiting. $500.00 on hold needs approval; $179,532.75 already pushed across 6 payments. The additional payment carries an Additional tag, its hold reason, and Approve, Reject and Return to Reconciliation.Paid rows. Each shows who staged it, who paid it and the payment date, with a Reverse button. The held payment sits among them with its Pay button disabled until approved.
Step 5 · Report & Close NewReview what was paid, then close the batches
Header totals: batches in the cycle (closed and pending), total disbursed, open holds, flagged variances. Each tab exports to CSV.
Disbursement Summary: commissions received; disbursed to agents and TopLine; bonus paid; net retained; held or deferred. Tables by batch and by payee.
Generate Payee Statements produces one printable document, a page per payee. No more window per payee.
Close Batch and Close All Balanced close a batch only when it balances, has no holds or unpaid staged payments, and every payee is settled. You then land on Batches Overview.
Recently closed shows the last 90 days. A closed batch can be reopened with a reason.
Held Payments lists every overpayment hold: amounts, who adjusted and why, who decided, how long it waited.
Disbursement Summary. Totals across the cycle, then a by-batch table showing each batch's readiness. A batch that cannot close says why.
Lists cases whose statement premium, annualized for the payment mode, differs from target by more than a threshold you set (10% by default).
Shows variance in dollars and percent, the commission impact at each payee's adjusted rate, and a likely cause where the system can infer one. Cases with no statement premium are called out separately.
Variance at the 10% threshold. 13 cases in the cycle, 1 within threshold, 12 flagged (8 with no statement premium). Partial statement premium is called out as the likely cause on one case.
Audit Logs NewEvery step, every action
Every step has an Audit Logs button, and so does the Reconciliation tab on Application Detail.
Each entry shows who did what and when, the entity touched, the field, the before and after values, and the reason given.
Logged: imports, batch changes, posted transactions, allocations, period edits, staging, holds, approvals, payments, reversals, locks, closes and reopens.
The log is kept permanently. Filter by step, case, user and batch.
Application Detail
The Reconciliation tab includes every Step 3 change in this release.
The Record Payment button is removed from Case Commissions → Commission Structure. Payments are staged from the period grid and paid in Push Payouts.
Audit log for one case, filtered to Reconciliation. Field edits, an allocation, a period edit and three staged payments, each with user, timestamp, and before and after values.
PulseConnect · DashboardsClearer color, less noise, better marketer filtering
Updated background and text colors across the dashboards for stronger contrast and an easier read.
Just in Time KPIs are hidden when there is nothing to show, so the row no longer carries empty tiles.
Sales Dashboard, Agents tab: a new All Marketers option in the Marketer filter. It is the default for administrators.
Operations Dashboard. The refreshed palette on KPI tiles, production totals and the case list.Sales Dashboard, Agents tab. The Marketer selector reads All Marketers.
PulseConnect · Client & household managementFinancial Profile & Suitability, saved as a snapshot
The profile is a point-in-time snapshot. Each application binds to the snapshot in force when the recommendation was made, and prior versions are retained rather than overwritten.
A draft autosaves until it is attested. Save Snapshot records it, and Print Questionnaire prints the form.
Owner and joint owner: age, date of birth and employment status for each.
Living arrangement and source of income (check all that apply). The duration fields unlock only when disability, unemployment, child support or alimony is selected, so the form enforces the condition instead of printing it as an instruction.
Federal tax bracket, 0% through 37%.
Snapshot V3, draft. It supersedes V2 and shows who started it and when. Owner and joint owner, living arrangement, source of income and tax bracket are captured in one form. Sample data shown.
PulseConnect · Client & household managementHousehold assets, split by what is accessible
Assets divide into Liquid (accessible without penalty or charge) and Non-Liquid (subject to a charge or penalty, or with no triggering event).
Paired rows split by penalty status, not asset class. 403(b) / 457(b), Pension / Defined Benefit, 401(k) and Thrift Savings Plan each appear on both sides; the side a balance sits on depends on whether the triggering or qualifying event has occurred.
Cash value of life insurance and annuities pair the same way, by surrender period, and carry an AUTO tag.
Each side totals, and four measures sit underneath: Total Household Assets, Liquidity Ratio (liquid ÷ total), Monthly Disposable (income less expenses) and Months of Reserve (liquid ÷ monthly expenses).
Asset-based LTC fields
Fields for asset-based long-term care (LTC) are added.
Liquid and non-liquid, side by side. In this sample, $135,000 is liquid and $300,000 is non-liquid, for $435,000 total, a 31.0% liquidity ratio and 3.4 months of reserve.
PulseConnect · Client & household managementInforce Values on Application Detail
A new Inforce Values tab activates when the case reaches Inforce.
Switch between Life · SIUL and Annuity · FIA. The Life view shows accumulation value, surrender charge, cash surrender value, net CSV (less loans), death benefit, premiums paid, withdrawals, loans, cost basis and 7-pay room (MEC).
Value History lists monthly premium in, premium load, monthly deduction, interest or index credit, withdrawals, end AV and surrender value, each tagged with its source, plus a policy year-to-date row.
Source precedence: carrier feed, then Kyra-extracted annual statement, then manual entry. Manual overrides are flagged and audit-logged.
Manual Value Entry, Kyra: Extract from Annual Statement and Push to Client Profile sit at the top of the tab.
A Lincoln WealthPreserve SIUL, policy year 1, month 6, as of 09/30/2026 from the carrier feed. Demo data.
PulseConnect · Fixes and additionsCarrier Plan Premium and email templates
Carrier Plan Premium
Fixed: premiums showed as $0 for every line of business except Life. They now roll up correctly on Products & Plans.
Products & Plans, By Line of Business. YTD premium and share of carrier flow, by line and product type.
Email templates
19 new application merge fields, available from the Field Codes panel when you edit a template. Copy a code into the Subject or Body.
Edit Template. The Field Codes panel lists the application merge fields, such as face amount, modal premium, payment mode, excess premium and 1035 premium.
A searchable picker lets agency leaders view the portal as any agent in their downline.
All business now covers the whole downline.
Pending Business
Requirements now show their additional comment and exam appointment date.
Look and feel
The PulsePoint icon shows in browser tabs.
The top-bar AI button shows the Kyra logo.
Pulse360
Agent Registration
A three-step first-login wizard: Welcome, Agreement, Profile.
Agents must accept the portal agreement and confirm their profile before they can use the portal.
Pending Business in Pulse360. Each requirement shows its status and who it is required of. The All business selector and the Kyra logo sit in the top bar.
Coming next sprintWhat we are building now
Document management is the largest piece of work in the sprint and will take most of it.
Document management
The build needs substantial schema changes.
Every screen that uploads documents moves to the new document management approach.
Completion is expected late in the sprint.
Carrier Plan Resolution
Starts once document management is complete.
UI and requirements
Phone and SSN formatting.
Requirements: outstanding requirements separated from completed ones.
Pulse360 customizations
Finish the Contracting Request form.
Finish the SAML changes on the Pulse360 side. The PulseAuth side is already done.
PulseConnect
An Agent Viewable option on notes and opportunity notes.
Bugs and findings
Bring the Comp Rules section on the organization contact page in line with the contact page UI.
